The Power of a Photo From a Texas Vehicle Storage Facility

They, being vehicle storage facility operators in Texas, still don’t get it, the person who releases a vehicle can make or break your bank account, due to their attitude and responses to a vehicle owner, insurance adjuster or lien holder.  Just about everyone who must get out of bed in the early morning hours to meet John Q Citizen at a vehicle storage facility, just so that person can retrieve their personal property from a stored vehicle, is bound to make an inappropriate comment or arrive after a person has been waiting over an hour for Miss Prissy to arrive to unlock the gate. This is a sample of the results for that behavior:

FERRELL, DONALD

Company: DON’S WRECKER SERVICE
City: GEORGE WEST
County: LIVE OAK
Zip Code: 78022

License #: 568805VSF

Complaint # VSF20150010122

Date: 2/25/2016

Respondent is assessed an administrative penalty in the amount of $1,200.

Respondent failed to secure vehicles in the VSF to prevent theft; Respondent failed to use plastic or canvas tarpaulins to ensure the impoundment of the vehicle.
Company: MCGINTY WRECKER SERVICE
City: CROSBY
County: HARRIS
Zip Code: 77532

Company: STRINGER WRECKER SERVICE LLC
City: CROSBY
County: HARRIS
Zip Code: 77352

License #: 642208VSF

Complaint # VSF20150021454

Date: 2/25/2016

Respondent is assessed an administrative penalty in the amount of $2,950.

Respondent failed to have all VSF employees complete the required drug testing; Respondent charged an impoundment fee but the written bill for services did not specify the exact services performed for that fee and the dates those services were performed; Respondent’s records failed to contain the required information; Respondent failed to send a Second Notice letter on or before the 15th day after the First Notice was mailed.
GALVAN, ISRAEL

Company: GALVAN TOWING
City: ROBSTOWN
County: NUECES
Zip Code: 78380

License #: 648090VSF

Complaint # VSF20150000349

Date: 2/24/2016

Respondent is assessed an administrative penalty in the amount of $1,800.

Respondent failed to secure vehicles in the VSF to prevent theft; Respondent failed to issue notification to a vehicle’s owner and all recorded lien holders within five days of receipt of a stored vehicle registered in this state; Respondent charged an impoundment fee but the written bill for services did not specify the exact services performed for that fee and the dates those services were performed.
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