TDLR Christmas Cheer: “Give Me Your Money Licensees”

The latest round of those administrative fines tow company and vehicle storage facility owners love to receive has more Southwest Tow Operator members. The public has taken such great respect for the File A Complaint motto of the Texas Department of Licensing & Regulations, as they continue to deliver via email, online complaint form and mail, complaints around the clock.

Company: HECTOR’S TIRE AND WRECKER SERVICE, INC.
City: PECOS
County: REEVES
Zip Code: 79772
License #: 5233380C

Complaint # TOW20150005351 Date: 11/16/2015

Respondent is assessed an administrative penalty in the amount of $900. Respondent failed to prepare and issue a tow ticket for each nonconsent tow; Respondent failed to notify the Department of changes to the the Respondent’s physical address.

VERDEN, ROGER

Company: KATO’S TOWING
City: BOWIE
County: MONTAGUE
Zip Code: 76230
License #: 5551667C

Complaint # TOW20150010971 Date: 11/16/2015

Respondent is assessed an administrative penalty of $5,325. An administrative penalty of $1,800 is assessed for TOW20150010971; and an administrative penalty of $3,525 is assessed for VSF20150010959. Respondent’s tow truck failed to have a legible manufacturer’s data plate or a document from the manufacturer stating the capacity of the boom, winch, and carrying mechanism; Respondent failed to have the required information displayed on each permitted tow truck; Respondent failed to keep records with all the required information; Respondent charged an impoundment fee but the written bill for services did not specify the exact services performed for that fee and the dates those services were performed; Respondent failed to establish a drug testing policy for its vehicle storage facility employees.
PINEDA, RAFAEL A

Company: ABBA TOWING
City: AUSTIN
County: TRAVIS
Zip Code: 78724
License #: 6483652C

Complaint # TOW20150022266 Date: 11/16/2015

Respondent is assessed an administrative penalty in the amount of $900. Respondent operated a tow truck company with an expired license; Respondent used a tow truck on the public streets or roads while the tow truck permit was expired.
AVALOS, HUMBERTO
City: CORPUS CHRISTI
County: NUECES
Zip Code: 78405
License #: 5881285C

Complaint # TOW20150022340 Date: 11/16/2015

Respondent is assessed an administrative penalty of $4,500. An administrative penalty of $1,800 is assessed for TOW20150022340; and an administrative penalty of $2,700 is assessed for VSF20150022343. Respondent failed to adopt and implement an alcohol and drug testing policy; Respondent failed to have the required information displayed on each permitted tow truck; Respondent failed to have a clearly visible and readable sign which displayed facility information in the proper lettering size; Respondent failed to have sign stating nonconsent tow fees schedule available upon request; Respondent employed a person who did not hold a vehicle storage facility employee license.
GILLILAND, ERNEST C
City: TEXARKANA
County: BOWIE
Zip Code: 75501
License #: 35817

Complaint # TOW20150022798 Date: 11/16/2015

Respondent is assessed an administrative penalty in the amount of $1,500. Respondent performed work as a tow truck operator without the appropriate license

Company: HECTOR’S TIRE AND WRECKER SERVICE, INC.
City: PECOS
County: REEVES
Zip Code: 79772
License #: 609584vsf

Complaint # VSF20150005371 Date: 11/18/2015

Respondent is assessed an administrative penalty in the amount of $750. Respondent failed to secure vehicles in the VSF to prevent theft.
VERDEN, ROGER

Company: KATO’S TOWING
City: BOWIE
County: MONTAGUE
Zip Code: 76230
License #: 555814VSF

Complaint # VSF20150010959 Date: 11/16/2015

Respondent is assessed an administrative penalty of $5,325. An administrative penalty of $1,800 is assessed for TOW20150010971; and an administrative penalty of $3,525 is assessed for VSF20150010959. Respondent’s tow truck failed to have a legible manufacturer’s data plate or a document from the manufacturer stating the capacity of the boom, winch, and carrying mechanism; Respondent failed to have the required information displayed on each permitted tow truck; Respondent failed to keep records with all the required information; Respondent charged an impoundment fee but the written bill for services did not specify the exact services performed for that fee and the dates those services were performed; Respondent failed to establish a drug testing policy for its vehicle storage facility employees.
AVALOS, HUMBERTO

Company: AVALOS TOWING
City: CORPUS CHRISTI
County: NUECES
Zip Code: 78405
License #: 649048VSF

Complaint # VSF20150022343 Date: 11/16/2015

Respondent is assessed an administrative penalty of $4,500. An administrative penalty of $1,800 is assessed for TOW20150022340; and an administrative penalty of $2,700 is assessed for VSF20150022343. Respondent failed to adopt and implement an alcohol and drug testing policy; Respondent failed to have the required information displayed on each permitted tow truck; Respondent failed to have a clearly visible and readable sign which displayed facility information in the proper lettering size; Respondent failed to have sign stating nonconsent tow fees schedule available upon request; Respondent employed a person who did not hold a vehicle storage facility employee license.
Company: BIG STATE WRECKER AUTO SALVAGE INC
City: VICTORIA
County: VICTORIA
Zip Code: 77901
License #: 293VSF

Complaint # VSF20140014623 Date: 11/12/2015

Respondent is assessed an administrative penalty in the amount of $2,250. Respondent failed to use plastic or canvas tarpaulins to ensure the impoundment of the vehicle; Respondent failed to have a sign displayed to the public which listed the Department’s information for purposes of directing complaints; Respondent failed to issue notification to a vehicle’s owner and all recorded lien holders within five days of receipt of a stored vehicle registered in this state; Respondent failed to have a clearly visible and readable sign which displayed facility information in the proper lettering size; Respondent failed to have a sign in view of the person who claims the vehicle setting out the charge for storage and all other fees, which may be charged by the storage lot, including notification and impoundment fees.

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