The Red River Apartments located at 3301 Red River in Austin, Texas is latest report of a tow scam by Reliant Towing according to call to the Tow Hotline and photographs provided by victims. After reviewing the tow signage at this address, it has been determined not one tow sign posted meets the minimum requirements of State Law. Considering these are old J&J Tow signs, that Reliant placed their phone number, Mark Schroeder, the manager of Reliant Towing, made zero attempt to ensure his company provided a legal tow sign. The tow sign posted is below:
The average person has no clue about this tow sign being illegal and what makes the sign and all tows from this address illegal, is the signs lacks statutory language in “red” lettering. The illegal sign posted above states in “white” letters; “Unauthorized Vehicles Will Be Towed At Owner’s/Operators Expense”, but State Law, Occupations Code 2308.301 requires this phrase to be in “red” letters; “Unauthorized Vehicles Will Be Towed At Owner’s or Operator‘s Expense.”
Because of this missing text and verbiage, everyone towed regardless the reason is entitled to monetary damages in the amounts of $1000 plus three times what you paid Reliant to get your vehicle back, in addition to the cost of repairs for damage to your vehicle during the towing and storage time period. If you discover damage to your vehicle, it’s best to take the vehicle to a new car dealership for the estimate, they tend to write a higher dollar value estimate.
We must forewarn vehicle owners and operators about going to Reliant’s storage facility located at 10,000 Slaughter Creek Drive as this will be the worst nightmare you’ll soon not forget, they are rude, threatening, under the influence of narcotics at times and very disrespectful. This is the reason everyone that goes here follows the Storage Lot Procedures exactly as written and record everything while there, as their refusal to provide and display will be beneficial to your recovery for damages as prescribed by law. It’s a known fact Reliant’s drivers damage and burglarize vehicles, therefore you to follow these steps.
As in the past, we understand the majority of vehicle owners and operators can’t take off from work or school to file legal action, therefore, Austin Attorney Richard Michael will take care of these issues for you, paying no upfront legal fees, Mr. Michael will pay the filing fee, which the Court will award back to him and split the award, less the cost of repairs, with you 50/50. In recent lawsuits with Reliant, the attorney for Reliant would prefer to settle of court instead of going to Court, either way, a vehicle owner or operator comes out smelling like a rose at the end of the day.
We know based on history, some vehicle owners do nothing after being towed and that is exactly why these dishonest tow companies remain in business. Even if you choose to do nothing, at least file the TDLR complaints against Reliant Towing license, stating the tow sign is illegal, and after file the complaint online, send an email to email@example.com attaching the photo of the tow sign and the release documents from the storage facility.